Accessibility Statement 

The Work4MSPs website is run by The Scottish Parliamentary Corporate Body (SPCB). We want as many people as possible to be able to use this website.

​We aim to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are currently developing new websites for MSP staff recruitment (to replace the MSP jobs site) and staff development (to replace the ‘Your Learning’ section of this website). These websites will be closed by January 2021.

In the meantime, we are aware that some parts of this website are not fully accessible.

​​The How-to guide, accessed from ‘Your Employment’, is a separate website and has its own accessibility statement.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, accessible Word document, large print, easy read, audio recording or braille:​

We will respond to your request within 1 working day.

​If you would like to visit us and cannot view our ‘contact’ page, please call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our websites. If you find any problems or think we’re not meeting accessibility requirements, please contact the Human Resources Office by phone on 0131 348 6500 (calls via NGT welcome) or by email at

​If you are unhappy with the response from the Human Resources Office you can make a complaint to the Public Information Office using the online complaint form or by phoning the main switchboard on 0800 092 7500 or 0131 348 5000. If you would like to contact us using British Sign Language (BSL), contactSCOTLAND-BSL gives you access to an online video relay interpreting service.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We are happy to be contacted via the Next Generation Text (NGT) service for people who are D/deaf, have hearing loss or have a speech impediment.

​If you would like to contact us using British Sign Language (BSL), contactSCOTLAND-BSL gives you access to an online video relay interpreting service.

​We can also arrange for a British Sign Language (BSL) interpreter to be available for in person meetings. Due to interpreter availability it is helpful if you contact us 2 weeks before a visit.

​Our phone number is 0131 34 86500

​Our email address is

Content that’s not within the scope of the accessibility regulations PDFs and other documents

PDFs and other documents

  • Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
  • Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
  • The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2019if they’re not essential to providing our services.
  • Any new PDFs or Word documents we publish will meet accessibility standards.
  • Live Video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live).

​We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

This statement was prepared on 20th September 2019. It was last updated on 1 October 2020.